This document is a supplement to the model standards of practice for Canadian pharmacists and pharmacy technicians and provides more information in the area of continuous quality improvement and medication incident reporting. Once these standards are implemented by the PRA in a particular province or territory, pharmacy professionals in that jurisdiction will be expected to follow them in the development of their pharmacy’s continuous quality improvements processes and in the event of a medication incident or near miss. The end goal is to promote continuous quality improvement processes that contribute to patient safety and enhance patient trust in the safety of pharmacy practice.
